Shipping policy
Shipping Policy – HNAMARTT
At HNAMARTT, we are committed to providing fast, secure, and reliable shipping for all customers across the United States. We work hard to ensure your order arrives safely and on time.
Order Processing
📦 All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly delayed.
Shipping Time
🚚 Estimated delivery time for USA orders:
-
Standard Shipping: 3–5 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other factors beyond our control.
Shipping Fees
💳 Shipping charges are calculated at checkout based on your location and selected shipping method.
From time to time, HNAMARTT may offer free shipping promotions on eligible orders.
Order Tracking
📩 Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor your delivery status.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
HNAMARTT is not responsible for orders delayed, lost, or undeliverable due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will assist you in working with the shipping carrier to resolve the issue.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can review the issue promptly.
International Shipping
Currently, HNAMARTT primarily ships within the United States. International shipping availability may vary.
Contact Us
If you have any questions about shipping or delivery, please contact us:
HNAMARTT
📧 support@hnamartt.com
🕒 Monday – Friday, 9:00 AM – 6:00 PM (EST)
Thank you for shopping with HNAMARTT. We appreciate your trust and support.